1. Go to the “View Gear” page on our website and get an idea of what you’d like. Then click “start rental” and fill out the rental inquiry form.

  2. We will email you a draft gear list, invoice, and link to the rental documents that you will need to approve. We respond to most rental inquiries with a few hours.

  3. We will coordinate with you to find a day and range of time for gear pickup. Please don’t show up to the shop without an appointment. We will have the rental documents printed for you when you arrive.

  4. Return your gear by the date and time listed on your invoice.

    Questions? Call or text us at 512-994-4387

How does it work?

FAQs

What do I need to rent from Underdog?

  • Current driver's license or state issued ID

  • Valid credit card in your name (debit cards not accepted).

  • Person who is named on credit associated with account must be present for pick up.

  • Renter will need to sign our rental agreement and credit card authorization form (we’ll send copies of these for your approval when we receive your rental inquiry).

  • Must be 21 or older.

How long is the rental period?

  • 5 days (eg Friday - Tuesday).

Can I rent from you if I live outside of your local rental area?

  • Yes! There is a $50 account creation fee if you live outside our local rental area, and we require a deposit for the full value of the gear that you’re renting.

Can I rent for my organization?

  • Yes, however an adult with state ID must sign the rental agreement and assume responsibility for the gear.  Then the organization can pay with its credit card.

Can I use my organization's credit card?

  • Yes, with a signed authorization form from the cardholder or representative.

Do you deliver?

  • Delivery is available as part of our production services. Check our “Production Services” page at the top of this site for more info on these services. We do not deliver unless you are also contracting us to provide a sound engineer.

Will you teach me how to set up the gear?

  • Yes! We'll show you setup basics when you pick up.

  • Pro tip: Pick up the day before your event to practice at home!

Can I pay with cash?

  • We accept payment via credit card or debit card, or Venmo. We do not accept cash payments at this time.